Cancellation Policy & Cancellation Form

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Cancellation Policy & Cancellation Form
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A. Cancellation Policy
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Introduction
Consumers are entitled to a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed:

Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of cancellation, you must inform us (Treulich Manufaktur UG (haftungsbeschränkt), Im Scheffengarten 3, 51570 Windeck, Germany, Tel.: 02292 9390154, E-Mail: beckamp@treulich.de) by means of a clear statement (e.g., a letter sent by post or e-mail) of your decision to cancel this contract. You can use the attached sample cancellation form, which is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of Cancellation
If you cancel this contract, we will reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their nature, properties and functionality.

Exclusion or premature expiration of the right of cancellation
The right of cancellation expires prematurely for contracts for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

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B. Cancellation Form
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If you wish to cancel the contract, please fill out this form and send it back.
To
Treulich Manufaktur UG (haftungsbeschränkt)
Im Scheffengarten 3
51570 Windeck
Germany
E-Mail: beckamp@treulich.de
I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only for paper notification)
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Date
(*) Delete as appropriate

Copyright notice: This cancellation policy was created by the specialist lawyers of IT-Recht Kanzlei and is protected by copyright (https://www.it-recht-kanzlei.de)

Status: 2026-05-16, 23:09:59